1.1. This Privacy Policy (hereinafter referred to as the ‘Policy’) has been drawn up in accordance with the Law of Ukraine ‘On the Protection of Personal Data’ (available at: http://zakon2.rada.gov.ua/laws/show/2297-17) and the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and defines the procedure for collecting, storing, processing, using and disclosing the personal data of users of the website quiplines.com (hereinafter referred to as the ‘Website’). Personal data is processed by QUIPLINES LLC, which is the data controller in accordance with Article 4(7) of the GDPR and the owner of the Website, with the consent of users.
1.2. quiplines.com respects the confidential information of any person who visits our website. In this regard, quiplines.com has developed this Privacy Policy, the purpose of which is to inform the User about the procedure for collecting, storing, and processing personal data and information provided by Users in the process of using this website.
1.3. By using any part of the Site, the User agrees to the terms of this Privacy Policy. The User is not entitled to use the Site if they do not agree with the terms of this Privacy Policy or if they have not reached the age established by law at which they are entitled to enter into such agreements. In this case, the User is prohibited from using the Site, any information posted on the Site, any services provided through the Site, and the User is obliged to leave the Site.
1.4. quiplines.com is not responsible for the manner in which User Personal Data is obtained, stored, processed, used and disclosed by third-party companies and organisations that are not owned or controlled by quiplines.com and by individuals who are not employees of quiplines.com, even if the User has accessed the websites, goods, or services of these persons through the Website.
1.5. Users have the right to access their personal data, correct it, delete it, object to the processing of data in certain cases, and the right to transfer data if the data is processed in an automated form. Users also have the right to restrict data processing (Article 18 of the GDPR), the right not to be subject to decisions based solely on automated processing, including profiling, which has legal consequences (Article 22 of the GDPR), and the right to compensation for damage resulting from a data processing breach (Article 82 of the GDPR). The Website does not use automated decision-making or profiling that has legal consequences. To exercise these rights, the User may contact QUIPLINES LLC using the contact details provided in clause 7.
2.1. quiplines.com collects information relating to specific individuals solely for the purpose of processing and use, and only if the User has voluntarily consented to its use.
2.2. Personal data is information that makes it possible to identify the User and/or be used to communicate with the User. Such information includes the User’s first name, last name, patronymic, telephone number, and email address, obtained through the feedback form on the Website. This information is used to process user requests and may be stored for further contact with the User’s consent.
2.3. Other information that may be collected automatically when the User visits the Website:
2.4. quiplines.com also stores cookies on the User’s computer as an aid to the functionality of the Website, analytical cookies to analyse user behaviour, and marketing cookies to personalise advertising. Before using analytical and marketing cookies, the Website asks for the user’s active consent via a pop-up window with the option to select cookie categories. Functional cookies necessary for the operation of the Website are used without consent in accordance with Article 6(1)(f) of the GDPR. When a User visits the Website, quiplines.com automatically tracks information about the visit using standard e-commerce tools, including Internet tracking software, server logs and first-party cookies. Cookies are text files that the Website places on the hard drive. Cookies may store information about the User’s computer, the type of browser they use, and the number of visits to a particular website from that computer. The User can manage cookies through their browser settings and delete them if necessary. quiplines.com also uses cookies to:
2.5. quiplines.com may allow the placement of third-party cookies, such as those from advertising agencies, which may facilitate the transmission of advertisements about services provided to the User to other websites. Such third-party cookies are only used with the User’s consent, obtained through a pop-up window.
2.6. The information that quiplines.com collects automatically cannot be used on its own to identify the User. All information remains unchanged during the data collection process.
3.1. Information about the User, including personal data, is used for the purpose of ensuring the implementation of civil law relations, fulfilling contractual obligations for the sale of goods or provision of services. Personal data is processed on the basis of the user’s consent (Article 6(1)(a) of the GDPR), for the performance of a contract to which the user is a party (Article 6(1)(b) of the GDPR), to comply with legal obligations (Art. 6(1)(c) GDPR) or to pursue the legitimate interests of KVIPLAINZ LLC (Art. 6(1)(f) GDPR), such as preventing fraud, improving the functionality of the Website and protecting the interests of users, provided that this does not conflict with their rights.
3.2. The purpose of obtaining, storing, processing and using the User’s Personal Data is to protect both the interests of the User and the interests of quiplines.com, as well as to provide the User with services, including displaying personalised or general information, improving the quality of service during the sale of goods and the provision of services through the quiplines.com website.
Personal data is stored for the period necessary to achieve the specified purposes, or until the User requests its deletion, if this does not contradict the requirements of the law. For example, data related to order fulfilment is stored for 3 years after the transaction is completed, and data for marketing purposes is stored until the User withdraws their consent. Data from the feedback form is stored for 1 year after the last contact, unless consent for further storage has been obtained. Analytical data (cookies) is stored for 2 years. Data necessary for the fulfilment of legal obligations is stored in accordance with the requirements of Ukrainian law. After the expiry of the specified periods or at the request of the user, the data is deleted or anonymised, unless this contradicts the requirements of the law.
3.3. quiplines.com typically uses personal information collected through our website to:
3.4. quiplines.com may use contact information in mailings, namely to inform the User about new opportunities, promotions and other news from quiplines.com, as well as to send other promotional messages from quiplines.com or from carefully selected quiplines.com partners about products and services that may be of interest to the User. The User has the right to opt out of receiving such mailings at any time by using the unsubscribe link in the emails received or by contacting the contact details specified in clause 7.
4.1. The transfer of Personal Data to third parties is permitted in the following cases:
In the event of data transfer to countries outside Ukraine or the European Union, quiplines.com ensures compliance with data protection legislation, in particular through the use of Standard Contractual Clauses (SCC) or other mechanisms provided for by the GDPR. Data may be transferred to service providers in the United States or other countries outside the EU with whom SCCs have been concluded to ensure compliance with the GDPR.
4.2. The User allows quiplines.com to allow other companies with which quiplines.com has entered into relevant agreements to receive, store and process data about the User (except for Personal Data), such as the User’s IP address, cookies, and statistical information about the User’s activity in order to improve the quality of services provided by these companies and advertising information.
4.3. Personal data is also disclosed when the User orders services on the Website, but only to the extent necessary to identify the User and their order.
5.1. quiplines.com does not collect personal data from persons under the age of 16 without the consent of their parents or legal representatives, as required by Article 8 of the GDPR. If a person under the age of 16 provides personal data, the consent of their parents or legal representatives is required. If the parents or other legal representatives of a child discover that the child has provided certain information to quiplines.com and believe that this data should be deleted, the parents or other legal representatives must contact us using the email address provided in section 7. In this case, we will immediately delete the relevant personal information.
6.1. The user has the right at any time not to provide quiplines.com with personal information or to decide to block the acceptance of cookies. The user may also opt out of receiving promotional emails or contact quiplines.com with a request that quiplines.com not share personal information collected on the Site with unaffiliated third parties for their own marketing purposes. Users can submit such a request by sending an email. Users can withdraw their consent to data processing by sending a request to in**@*******es.com. Withdrawal of consent is processed within 30 days.
6.2. The operation of some features of the Website that require information about the User may be suspended from the moment the information is changed/deleted.
6.3. A letter (information) sent to the email address specified by the User shall be sufficient notification to the User of the deletion or other processing of personal data.
6.4. If the User believes that the processing of their personal data violates the law, they have the right to file a complaint with the Ukrainian Parliament Commissioner for Human Rights at the following address: 01008, Kyiv, 21/8 Instytutska Street, or via the electronic form on the website ombudsman.gov.ua. For users from the European Union, complaints may be submitted to the relevant data protection supervisory authority in their country of residence. A list of supervisory authorities is available on the website of the European Data Protection Board (edpb.europa.eu).
7.1. If you have any questions, suggestions, complaints regarding the information provided by the User, or questions regarding the protection of personal data, the User may contact us at the following address: QUIPLINES LLC 04119, Kyiv, 11/2 Gareth Jones Street, e-mail: in**@*******es.com.
7.2. Upon written request and presentation of a document establishing their identity, the User may be provided with information on the procedure for obtaining information about the location of the database.
8.1. quiplines.com takes all reasonable precautions to protect the confidentiality of data. Only those quiplines.com employees who need to perform work functions that require access to users’ personal information have access to user information. QUIPLINES LLC uses data encryption (SSL/TLS), restricts access to data to authorised employees only, regularly updates software, and conducts security audits.
8.2. quiplines.com uses a comprehensive data security programme that includes administrative, physical, and technological security measures to protect the User’s personal information from unauthorised access, use, destruction, alteration, or disclosure. To protect data transmitted over the Internet, modern encryption protocols such as TLS 1.2 or higher are used. In the event of a personal data breach, QUIPLINES LLC will notify the Ukrainian Parliament Commissioner for Human Rights and/or the relevant EU supervisory authority within 72 hours, as well as notify affected users in accordance with Article 34 of the GDPR. However, given the nature of data transmission over the Internet, quiplines.com cannot guarantee the absolute security of data transmitted over public networks.
9.1. quiplines.com may change the terms of the privacy policy. In this case, quiplines.com will replace the version of the document on the ‘Privacy Policy’ page. In the event of significant changes to the Privacy Policy, quiplines.com will notify Users by posting a notice on the Website or sending a message to the email address provided by the User.
9.2. quiplines.com shall not be liable for any damage or loss incurred by the User or third parties as a result of misunderstanding or misinterpretation of the terms of this Privacy Policy, instructions or guidelines on how to use the Site, how to post data, and other technical issues.
10.1. If any provision of the Privacy Policy, including any offer, clause or part thereof, is found to be contrary to law or invalid, this shall not affect the other provisions, which are not contrary to law, shall remain in full force and effect, and any invalid provision or provision that cannot be enforced shall be deemed modified or amended to the extent necessary to ensure its validity and enforceability without further action by the Parties.
10.2. This Privacy Policy applies to the User from the moment when, while using the Site, he/she agreed to the terms of this Privacy Policy when transferring his/her Personal Data and remains in force until any information about the user, including personal data, is stored on the Site.
10.3. For users from Ukraine, the legislation of Ukraine and the jurisdiction of Ukrainian courts apply. For users from the EU, the law of their country of residence applies in accordance with Article 79 of the GDPR.
